The Request Support feature can be activated by selecting Help > Request Support… from the main menu. This will bring up a wizard allowing you to fill in various details required for a support request to be handled as fast as possible.

When this wizard is activated for the first time you are requested to fill in e-mail details on the second wizard page. At a minimum it is required that you fill in the recipient e-mail address. As a default you can use your native e-mail client. However this will not be able to pick up the attachments automatically so you will have to manually add this to the e-mail. If you elect to use the built-in e-mail client you will get a more streamlined experience at the cost of having to supply more information. Whatever you chose to do here - the information is stored in user preferences and can be changed from Tools > Preferences > Support E-mail Configuration.

The request support wizards offers the following abilities:

Note that this wizard can be activated whenever there is a system error. Just push Request Support if such an error is presented.